{"id":4261,"date":"2019-10-07T08:19:15","date_gmt":"2019-10-07T01:19:15","guid":{"rendered":"http:\/\/localhost\/cs2new\/news\/tin-tuc\/nghien-cuu-khoa-hoc\/kpi-mang-lai-hieu-qua-cho-doanh-nghiep-nganh-logistics\/"},"modified":"2019-10-07T08:19:15","modified_gmt":"2019-10-07T01:19:15","slug":"kpi-mang-lai-hieu-qua-cho-doanh-nghiep-nganh-logistics","status":"publish","type":"post","link":"https:\/\/ekapverden.com\/nghien-cuu\/hoi-thao-khoa-hoc\/kpi-mang-lai-hieu-qua-cho-doanh-nghiep-nganh-logistics\/","title":{"rendered":"KPI mang l\u1ea1i hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p ng\u00e0nh Logistics"},"content":{"rendered":"
T\u00e1c gi\u1ea3: \u0110\u1eb7ng V\u0103n K\u1ef3 (Th\u00e0nh vi\u00ean Nh\u00f3m t\u01b0 v\u1ea5n tri\u1ec3n khai KPI), ThS \u0110\u1eb7ng V\u0103n \u0110i\u1ec1m (Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty TNHH Th\u00f4ng Quan)<\/p>\n
Trong khu\u00f4n kh\u1ed5 nhi\u1ec7m v\u1ee5 khoa h\u1ecdc v\u00e0 c\u00f4ng ngh\u1ec7 c\u1ea5p qu\u1ed1c gia \u201cNh\u00e2n r\u1ed9ng \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 Ch\u1ec9 s\u1ed1 ho\u1ea1t \u0111\u1ed9ng ch\u00ednh (KPI) v\u00e0o c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p Vi\u1ec7t Nam n\u0103m 2018\u2019\u2019 T\u1ed5ng C\u1ee5c Ti\u00eau chu\u1ea9n \u0110o l\u01b0\u1eddng Ch\u1ea5t l\u01b0\u1ee3ng, B\u1ed9 Khoa h\u1ecdc v\u00e0 C\u00f4ng ngh\u1ec7 \u0111\u00e3 giao cho Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Ngo\u1ea1i th\u01b0\u01a1ng ch\u1ee7 tr\u00ec v\u00e0 PGS, TS Nguy\u1ec5n Xu\u00e2n Minh l\u00e0m ch\u1ee7 nhi\u1ec7m, nh\u00f3m nghi\u00ean c\u1ee9u ti\u1ebfp t\u1ee5c m\u1edf r\u1ed9ng ch\u01b0\u01a1ng tr\u00ecnh ph\u1ed5 bi\u1ebfn h\u01b0\u1edbng d\u1eabn, nh\u00e2n r\u1ed9ng \u00e1p d\u1ee5ng KPI v\u00e0o c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p Vi\u1ec7t Nam, x\u00e2y d\u1ef1ng th\u00eam \u0111\u01b0\u1ee3c c\u00e1c m\u00f4 h\u00ecnh \u0111i\u1ec3m v\u1ec1 \u00e1p d\u1ee5ng KPI tr\u00ean to\u00e0n qu\u1ed1c. T\u1ea1i \u0111\u1ecba b\u00e0n t\u1ec9nh \u0110\u1ed3ng Nai, sau th\u1eddi gian \u0111\u00e0o t\u1ea1o v\u00e0 t\u01b0 v\u1ea5n \u00e1p d\u1ee5ng, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c t\u1eeb m\u1ed9t \u0111\u01a1n v\u1ecb trong ng\u00e0nh d\u1ecbch v\u1ee5, \u0111\u00f3 l\u00e0 C\u00f4ng ty TNHH Th\u00f4ng Quan, m\u1ed9t doanh nghi\u1ec7p chuy\u00ean cung c\u1ea5p d\u1ecbch v\u1ee5 giao nh\u1eadn v\u1eadn t\u1ea3i, khai thu\u00ea h\u1ea3i quan, d\u1ecbch v\u1ee5 xu\u1ea5t nh\u1eadp kh\u1ea9u trong ng\u00e0nh logistics. Vi\u1ec7c \u00e1p d\u1ee5ng b\u1ed9 ch\u1ec9 s\u1ed1 KPI th\u1ef1c s\u1ef1 \u0111\u00e3 mang l\u1ea1i cho C\u00f4ng ty s\u1ef1 m\u1edbi m\u1ebb trong c\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 v\u00e0 t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng theo h\u01b0\u1edbng th\u1ef1c ch\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n
\n \u0110\u01b0\u1ee3c th\u00e0nh l\u1eadp c\u00e1ch \u0111\u00e2y h\u01a1n 10 n\u0103m, C\u00f4ng ty TNHH Th\u00f4ng Quan (sau \u0111\u00e2y g\u1ecdi t\u1eaft l\u00e0 C\u00f4ng ty) \u0111\u00e3 t\u1eadp trung v\u00e0o m\u1ed9t l\u0129nh v\u1ef1c kinh doanh c\u00f2n m\u1edbi m\u1ebb tr\u00ean th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam l\u00fac b\u1ea5y gi\u1edd l\u00e0 l\u0129nh v\u1ef1c logistics. C\u00f9ng v\u1edbi quy\u1ebft t\u00e2m cao c\u1ee7a l\u00e3nh \u0111\u1ea1o C\u00f4ng ty v\u00e0 s\u1ef1 c\u1ed1 g\u1eafng c\u1ee7a t\u1eadp th\u1ec3 nh\u00e2n s\u1ef1 tr\u1ebb trung, \u0111\u1ea7y nhi\u1ec7t huy\u1ebft, C\u00f4ng ty \u0111\u00e3 gi\u00e0nh \u0111\u01b0\u1ee3c nh\u1eefng th\u00e0nh t\u1ef1u n\u1ed5i b\u1eadt t\u1ea1i \u0111\u1ecba b\u00e0n t\u1ec9nh \u0110\u1ed3ng Nai, m\u1ed9t t\u1ec9nh thu\u1ed9c V\u00f9ng kinh t\u1ebf tr\u1ecdng \u0111i\u1ec3m ph\u00eda Nam v\u00e0 c\u00f3 ho\u1ea1t \u0111\u1ed9ng xu\u1ea5t nh\u1eadp kh\u1ea9u r\u1ea5t s\u00f4i \u0111\u1ed9ng. Tuy nhi\u00ean, sau 10 n\u0103m x\u00e2y d\u1ef1ng, Ban Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty nh\u1eadn th\u1ea5y m\u00f4 h\u00ecnh hi\u1ec7n h\u00e0nh v\u1ed1n \u0111\u00e3 gi\u00fap C\u00f4ng ty t\u1eebng g\u1eb7t h\u00e1i \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00e0nh c\u00f4ng b\u00e2y gi\u1edd \u0111\u00e3 c\u00f3 d\u1ea5u hi\u1ec7u ph\u00e1t tri\u1ec3n ch\u1eefng l\u1ea1i. C\u00f4ng ty c\u1ea7n ph\u1ea3i t\u00ecm ra m\u1ed9t m\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb m\u1edbi v\u1edbi \u0111\u1eb7c th\u00f9 l\u00e0 m\u1ed9t \u0111\u01a1n v\u1ecb chuy\u00ean v\u1ec1 cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00e0 quy m\u00f4 nh\u00e2n s\u1ef1 \u0111\u00e3 l\u00ean \u0111\u1ebfn g\u1ea7n 40 ng\u01b0\u1eddi. May m\u1eafn cho C\u00f4ng ty l\u00e0 ch\u00ednh trong ho\u00e0n c\u1ea3nh nh\u01b0 v\u1eady, l\u00e3nh \u0111\u1ea1o C\u00f4ng ty \u0111\u00e3 \u0111\u01b0\u1ee3c ti\u1ebfp x\u00fac v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111ang th\u1ef1c hi\u1ec7n ch\u01b0\u01a1ng tr\u00ecnh nh\u00e2n r\u1ed9ng \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 KPI t\u1eeb Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Ngo\u1ea1i th\u01b0\u01a1ng. Qua qu\u00e1 tr\u00ecnh tham gia \u0111\u00e0o t\u1ea1o v\u00e0 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n tri\u1ec3n khai trong hai th\u00e1ng 6 v\u00e0 7\/2018, Ban Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty nh\u1eadn th\u1ea5y vi\u1ec7c \u00e1p d\u1ee5ng KPI ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a gi\u00fap C\u00f4ng ty th\u00e1o g\u1ee1 n\u00fat th\u1eaft hi\u1ec7n t\u1ea1i, gi\u1ea3i ph\u00f3ng \u0111\u01b0\u1ee3c n\u0103ng l\u01b0\u1ee3ng d\u1ed3i d\u00e0o t\u1eeb \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 v\u00e0 h\u01b0\u1edbng \u0111\u1ebfn c\u00e1c m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n m\u1edbi. Ch\u1ec9 qua 6 th\u00e1ng b\u01b0\u1edbc \u0111\u1ea7u x\u00e2y d\u1ef1ng v\u00e0 \u00e1p d\u1ee5ng KPI (tri\u1ec3n khai t\u1eeb th\u00e1ng 10\/2018 v\u00e0 \u00e1p d\u1ee5ng ch\u00ednh th\u1ee9c t\u1eeb th\u00e1ng 01\/2019), kh\u00f4ng kh\u00ed l\u00e0m vi\u1ec7c t\u1ea1i C\u00f4ng ty \u0111\u00e3 c\u00f3 s\u1ef1 thay \u0111\u1ed5i t\u00edch c\u1ef1c. S\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea v\u1ec1 t\u00ecnh h\u00ecnh kinh doanh c\u0169ng \u0111\u00e3 th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00f4ng c\u1ee5 KPI t\u1ea1i C\u00f4ng ty.<\/p>\n S\u1ed1 li\u1ec7u kinh doanh c\u1ee7a C\u00f4ng ty Qu\u00fd IV n\u0103m 2018 v\u00e0 Qu\u00fd I n\u0103m 2019<\/strong><\/p>\n \u0110vt: tri\u1ec7u \u0111\u1ed3ng, %<\/em><\/p>\n (Ngu\u1ed3n: Ph\u00f2ng Kinh doanh, C\u00f4ng ty Th\u00f4ng Quan)<\/em><\/p>\n Th\u00e0nh c\u00f4ng l\u1edbn nh\u1ea5t hi\u1ec7n nay l\u00e0 to\u00e0n th\u1ec3 l\u00e3nh \u0111\u1ea1o v\u00e0 nh\u00e2n vi\u00ean C\u00f4ng ty \u0111\u00e3 nh\u1eadn th\u1ea5y \u0111\u01b0\u1ee3c vai tr\u00f2 kh\u00f4ng th\u1ec3 thi\u1ebfu c\u1ee7a KPI v\u1edbi \u00fd ngh\u0129a l\u00e0 b\u1ed9 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd doanh nghi\u1ec7p hi\u1ec7u qu\u1ea3 v\u00e0 mu\u1ed1n \u00e1p d\u1ee5ng tri\u1ec7t \u0111\u1ec3. Ch\u1ee9c n\u0103ng v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a Ban Gi\u00e1m \u0111\u1ed1c v\u00e0 t\u1eebng ph\u00f2ng ban \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c v\u00e0 s\u1eafp x\u1ebfp l\u1ea1i theo h\u01b0\u1edbng r\u00f5 r\u00e0ng v\u00e0 ph\u00f9 h\u1ee3p. M\u1ee5c ti\u00eau chung c\u1ee7a C\u00f4ng ty trong c\u1ea3 ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng v\u00e0 \u0111\u01b0\u1ee3c c\u1ee5 th\u1ec3 h\u00f3a th\u00e0nh m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn v\u00e0 \u0111\u1ebfn t\u1eebng c\u00e1 nh\u00e2n trong m\u1ed7i b\u1ed9 ph\u1eadn. Theo \u0111\u1ecbnh k\u1ef3, vi\u1ec7c \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c g\u1eafn v\u1edbi m\u1ee5c ti\u00eau trong th\u1ebb KPI \u1edf c\u1ea3 c\u1ea5p C\u00f4ng ty, c\u1ea5p ph\u00f2ng ban v\u00e0 c\u1ea5p nh\u00e2n vi\u00ean. Ph\u00e1t bi\u1ec3u v\u1ec1 th\u00e0nh c\u00f4ng b\u01b0\u1edbc \u0111\u1ea7u trong tri\u1ec3n khai KPI, anh \u0110\u1eb7ng V\u0103n \u0110i\u1ec1m, Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty, vui m\u1eebng cho bi\u1ebft \u201cTr\u01b0\u1edbc \u0111\u00e2y t\u00f4i c\u0169ng \u0111\u00e3 \u0111\u01b0\u1ee3c tham gia nhi\u1ec1u kh\u00f3a \u0111\u00e0o t\u1ea1o c\u00f3 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn KPI v\u00e0 hi\u1ec7u qu\u1ea3 KPI t\u1ea1i doanh nghi\u1ec7p nh\u01b0ng qua l\u1ea7n \u0111\u1ea7u ti\u00ean \u00e1p d\u1ee5ng v\u1edbi s\u1ef1 h\u01b0\u1edbng d\u1eabn c\u1ee7a c\u00e1c Th\u1ea7y C\u00f4 \u0111\u1ebfn t\u1eeb Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Ngo\u1ea1i th\u01b0\u01a1ng, t\u00f4i m\u1edbi nh\u1eadn th\u1ea5y r\u00f5 n\u00e9t h\u1ebft v\u1ec1 \u01b0u \u0111i\u1ec3m c\u1ee7a b\u1ed9 c\u00f4ng c\u1ee5 n\u00e0y \u1edf ch\u00ednh doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. Vi\u1ec7c \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn tham gia ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y l\u00e0 m\u1ed9t may m\u1eafn \u0111\u1ed1i v\u1edbi C\u00f4ng ty v\u00ec di\u1ec5n ra \u0111\u00fang v\u00e0o th\u1eddi \u0111i\u1ec3m C\u00f4ng ty c\u1ea7n nh\u1ea5t \u0111\u1ec3 chu\u1ea9n b\u1ecb cho c\u00e1c b\u01b0\u1edbc ph\u00e1t tri\u1ec3n m\u1edbi. L\u00e3nh \u0111\u1ea1o v\u00e0 to\u00e0n th\u1ec3 nh\u00e2n vi\u00ean C\u00f4ng ty s\u1ebd ti\u1ebfp t\u1ee5c \u00e1p d\u1ee5ng KPI ng\u00e0y c\u00e0ng s\u00e2u s\u1eafc h\u01a1n tr\u00ean con \u0111\u01b0\u1eddng ph\u00e1t tri\u1ec3n m\u1edbi\u201d.<\/p>\n |