{"id":4300,"date":"2019-10-10T16:58:10","date_gmt":"2019-10-10T09:58:10","guid":{"rendered":"http:\/\/localhost\/cs2new\/news\/tin-tuc\/nghien-cuu-khoa-hoc\/nang-cao-nang-suat-hieu-qua-chat-luong-tai-doanh-nghiep-trong-qua-trinh-mo-rong-quy-mo-san-xuat-kinh-doanh\/"},"modified":"2019-10-10T16:58:10","modified_gmt":"2019-10-10T09:58:10","slug":"nang-cao-nang-suat-hieu-qua-chat-luong-tai-doanh-nghiep-trong-qua-trinh-mo-rong-quy-mo-san-xuat-kinh-doanh","status":"publish","type":"post","link":"https:\/\/ekapverden.com\/nghien-cuu\/hoi-thao-khoa-hoc\/nang-cao-nang-suat-hieu-qua-chat-luong-tai-doanh-nghiep-trong-qua-trinh-mo-rong-quy-mo-san-xuat-kinh-doanh\/","title":{"rendered":"N\u00e2ng cao n\u0103ng su\u1ea5t, hi\u1ec7u qu\u1ea3, ch\u1ea5t l\u01b0\u1ee3ng t\u1ea1i doanh nghi\u1ec7p trong qu\u00e1 tr\u00ecnh m\u1edf r\u1ed9ng quy m\u00f4 s\u1ea3n xu\u1ea5t kinh doanh"},"content":{"rendered":"

T\u00e1c gi\u1ea3: U Kh\u1ea3i Huy , \u0110\u1eb7ng V\u0103n K\u1ef3 (Th\u00e0nh vi\u00ean nh\u00f3m t\u01b0 v\u1ea5n tri\u1ec3n khai KPI)<\/p>\n

K\u1ec3 t\u1eeb n\u0103m th\u00e0nh l\u1eadp \u0111\u1ebfn nay, C\u00f4ng ty C\u00f4ng ty TNHH S\u1ea3n Xu\u1ea5t Th\u01b0\u01a1ng M\u1ea1i D\u1ecbch V\u1ee5 Ki\u1ec7t Th\u00e0nh kh\u00f4ng ng\u1eebng ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong l\u0129nh v\u1ef1c bao b\u00ec nh\u1ef1a. C\u00f4ng ty ng\u00e0y c\u00e0ng ch\u00fa tr\u1ecdng \u0111\u1ea7u t\u01b0 m\u00e1y m\u00f3c, trang thi\u1ebft b\u1ecb v\u00e0 m\u1edf r\u1ed9ng nh\u00e0 x\u01b0\u1edfng ph\u1ee5c v\u1ee5 cho nhu c\u1ea7u s\u1ea3n xu\u1ea5t. Tuy nhi\u00ean, trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng v\u1ec1 quy m\u00f4 s\u1ea3n xu\u1ea5t kinh doanh, l\u00e3nh \u0111\u1ea1o C\u00f4ng ty nh\u1eadn th\u1ea5y r\u1eb1ng kinh nghi\u1ec7m l\u00e0 ch\u01b0a \u0111\u1ee7 \u0111\u1ec3 v\u1eadn h\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n ho\u1ea1t \u0111\u1ed9ng kinh doanh b\u1ec1n v\u1eefng. Th\u1ef1c ti\u1ec5n qu\u1ea3n tr\u1ecb kinh doanh tr\u00ean quy m\u00f4 ng\u00e0y c\u00e0ng l\u1edbn t\u1ea1i C\u00f4ng ty cho th\u1ea5y c\u00e1ch th\u1ee9c qu\u1ea3n l\u00fd c\u0169 kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4 hi\u1ec7n t\u1ea1i, qu\u00e1 tr\u00ecnh ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean \u0111ang l\u00e0 th\u00e1ch th\u1ee9c l\u1edbn v\u1edbi doanh nghi\u1ec7p. V\u00ec v\u1eady, l\u00e3nh \u0111\u1ea1o C\u00f4ng ty \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh tham gia ch\u01b0\u01a1ng tr\u00ecnh \u201cNh\u00e2n r\u1ed9ng \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 Ch\u1ec9 s\u1ed1 ho\u1ea1t \u0111\u1ed9ng ch\u00ednh (KPI) v\u00e0o c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p Vi\u1ec7t Nam n\u0103m 2018\u201d do PGS, TS Nguy\u1ec5n Xu\u00e2n Minh ch\u1ee7 nhi\u1ec7m. \u0110\u00e2y l\u00e0 \u0111\u1ec1 t\u00e0i Ch\u01b0\u01a1ng tr\u00ecnh qu\u1ed1c gia \u201cN\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, h\u00e0ng ho\u00e1 c\u1ee7a doanh nghi\u1ec7p Vi\u1ec7t Nam \u0111\u1ebfn n\u0103m 2020\u201d v\u1edbi m\u1ee5c ti\u00eau ph\u1ed5 bi\u1ebfn, h\u01b0\u1edbng d\u1eabn, chia s\u1ebb kinh nghi\u1ec7m \u1ee9ng d\u1ee5ng c\u00f4ng c\u1ee5 ch\u1ec9 s\u1ed1 ho\u1ea1t \u0111\u1ed9ng ch\u00ednh KPI cho h\u01a1n 500 t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p tr\u00ean c\u1ea3 n\u01b0\u1edbc.<\/p>\n\n\n\n
\n
\"1933-nang-cao-nang-suat-hieu-qua-chat-luong-tai-doanh-nghiep-trong-qua-trinh-mo-rong-quy-mo-san-xuat-kinh-doanh\"
C\u00e1c chuy\u00ean gia t\u01b0 v\u1ea5n ch\u1ee5p h\u00ecnh l\u01b0u ni\u1ec7m c\u00f9ng l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p sau ch\u01b0\u01a1ng tr\u00ecnh t\u01b0 v\u1ea5n<\/figcaption><\/figure>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Qua qu\u00e1 tr\u00ecnh \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o, t\u01b0 v\u1ea5n tri\u1ec3n khai KPI, l\u00e3nh \u0111\u1ea1o C\u00f4ng ty \u0111\u00e3 c\u00f3 th\u00eam nhi\u1ec1u ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng v\u1ec1 x\u00e1c \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c, x\u00e1c l\u1eadp m\u1ee5c ti\u00eau kinh doanh v\u00e0 \u1ee9ng d\u1ee5ng hi\u1ec7u qu\u1ea3 trong th\u1ef1c ti\u1ec5n. H\u1ec7 th\u1ed1ng KPI m\u1eb7c d\u00f9 b\u01b0\u1edbc \u0111\u1ea7u \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp \u1edf Ph\u00f2ng Kinh doanh nh\u01b0ng \u0111\u00e3 gi\u00fap cho C\u00f4ng ty c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean v\u00e0 c\u1ea3 \u0111\u01a1n v\u1ecb m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3 tr\u00ean quy m\u00f4 r\u1ed9ng l\u1edbn. C\u00e1c ch\u1ec9 ti\u00eau KPI \u0111\u1ec1u \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp g\u1eafn li\u1ec1n v\u1edbi c\u00e1c m\u1ee5c ti\u00eau kinh doanh c\u1ee7a C\u00f4ng ty \u1edf c\u1ea3 4 kh\u00eda c\u1ea1nh: t\u00e0i ch\u00ednh, kh\u00e1ch h\u00e0ng, quy tr\u00ecnh n\u1ed9i b\u1ed9 v\u00e0 \u0111\u00e0o t\u1ea1o. Qu\u00e1 tr\u00ecnh tri\u1ec3n khai KPI c\u0169ng \u0111\u00e3 gi\u00fap cho nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng l\u00e0m vi\u1ec7c r\u00f5 r\u00e0ng h\u01a1n v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 ti\u00eau KPI \u0111\u00e3 \u0111\u01b0\u1ee3c giao. V\u00ec v\u1eady, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t. Tuy nhi\u00ean, trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p v\u00ec \u00e1p l\u1ef1c \u0111\u1ea1t \u0111\u01b0\u1ee3c KPI tr\u01b0\u1edbc k\u1ef3 \u0111\u00e1nh gi\u00e1, vi\u1ec7c h\u1ed7 tr\u1ee3 l\u1eabn nhau gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 b\u1ecb \u1ea3nh h\u01b0\u1edfng. V\u00ec v\u1eady, C\u00f4ng ty c\u1ea7n b\u1ed5 sung th\u00eam c\u00e1c ch\u1ec9 ti\u00eau \u0111\u00e1nh gi\u00e1 v\u1ec1 t\u00ednh h\u1ed7 tr\u1ee3 c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

\u0110\u00e1nh gi\u00e1 m\u1ed9t s\u1ed1 ch\u1ec9 ti\u00eau hi\u1ec7u qu\u1ea3 kinh doanh sau khi tri\u1ec3n khai KPI<\/strong><\/p>\n\n<\/thead>\n\n\n\n\n\n\n
\u00a0<\/td>\n6 th\u00e1ng \u0111\u1ea7u 2018<\/td>\n6 th\u00e1ng cu\u1ed1i 2018<\/td>\n6 th\u00e1ng \u0111\u1ea7u 2019<\/td>\n<\/tr>\n
T\u0103ng tr\u01b0\u1edfng doanh thu (%)<\/td>\n108%<\/td>\n113%<\/td>\n106%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng (%)<\/td>\n98%<\/td>\n100%<\/td>\n100%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng quay l\u1ea1i (%)<\/td>\n95%<\/td>\n95%<\/td>\n97%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 \u0111\u01a1n h\u00e0ng giao \u0111\u00fang th\u1eddi gian (%)<\/td>\n94%<\/td>\n96%<\/td>\n96%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

V\u1ec1 n\u0103ng su\u1ea5t, sau th\u1eddi gian tri\u1ec3n khai \u1ee9ng d\u1ee5ng KPI th\u00ed \u0111i\u1ec3m t\u1ea1i Ph\u00f2ng Kinh doanh, c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a C\u00f4ng ty \u0111\u1eb7t ra cho Ph\u00f2ng Kinh doanh \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang ti\u1ebfn \u0111\u1ed9. T\u0103ng tr\u01b0\u1edfng doanh thu lu\u00f4n duy tr\u00ec \u1edf m\u1ee9c tr\u00ean 100% v\u00e0 kh\u00f4ng c\u00f3 ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c n\u00e0o t\u1eeb kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng trong 6 th\u00e1ng cu\u1ed1i 2018 v\u00e0 6 th\u00e1ng \u0111\u1ea7u 2019 \u0111\u1ea1t 100%. T\u1ef7 l\u1ec7 \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c giao \u0111\u00fang th\u1eddi gian c\u0169ng c\u00f3 xu h\u01b0\u1edbng t\u0103ng, \u0111\u1ea1t 96% trong 6 th\u00e1ng \u0111\u1ea7u 2019, ngu\u1ed3n nguy\u00ean li\u1ec7u \u0111\u00e1p \u1ee9ng t\u1ed1t nhu c\u1ea7u s\u1ea3n xu\u1ea5t v\u00e0 t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng quay l\u1ea1i l\u00e0 97%. C\u00f4ng ty c\u0169ng \u0111\u00e3 b\u1eaft \u0111\u1ea7u li\u00ean h\u1ec7 v\u00e0 \u0111\u00e0m ph\u00e1n \u0111\u01b0\u1ee3c v\u1edbi nhi\u1ec1u \u0111\u1ed1i t\u00e1c ti\u1ec1m n\u0103ng trong n\u01b0\u1edbc \u0111\u1ec3 ph\u00e1t tri\u1ec3n ho\u1ea1t \u0111\u1ed9ng kinh doanh. Ngo\u00e0i ra, 100% nh\u00e2n vi\u00ean \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 \u0111\u00fang quy \u0111\u1ecbnh v\u1ec1 trang ph\u1ee5c v\u00e0 gi\u1edd l\u00e0m vi\u1ec7c v\u00e0 nh\u00e2n vi\u00ean kinh doanh \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n v\u1ec1 k\u1ef9 n\u0103ng t\u00ecm ki\u1ebfm \u0111\u1ed1i t\u00e1c, th\u00e2m nh\u1eadp th\u1ecb tr\u01b0\u1eddng xu\u1ea5t kh\u1ea9u, giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

B\u00ean c\u1ea1nh \u0111\u00f3, tr\u00ecnh \u0111\u1ed9 h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb c\u1ee7a doanh nghi\u1ec7p \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3, l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p \u0111\u00e3 kh\u00f4ng c\u00f2n g\u1eb7p nhi\u1ec1u kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh theo d\u00f5i ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c \u0111\u01a1n v\u1ecb tr\u1ef1c thu\u1ed9c nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y. H\u1ec7 th\u1ed1ng KPI \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp d\u1ef1a tr\u00ean nguy\u00ean t\u1eafc \u0111\u1ed3ng thu\u1eadn v\u00e0 \u0111\u01b0\u1ee3c giao cho c\u00e1c ph\u00f2ng v\u00e0 tr\u00ean c\u01a1 s\u1edf \u0111\u00f3 m\u1ed7i ph\u00f2ng c\u00f3 k\u1ebf ho\u1ea1ch ho\u1ea1t \u0111\u1ed9ng ph\u00f9 h\u1ee3p, ch\u1ee7 \u0111\u1ed9ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n

H\u1ec7 th\u1ed1ng KPI t\u1ea1i Ph\u00f2ng Kinh doanh \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh \u0111\u00e3 mang \u0111\u1ebfn cho C\u00f4ng ty nh\u1eefng ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft v\u00e0 \u0111\u00fang th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p trong giai \u0111o\u1ea1n m\u1edf r\u1ed9ng quy m\u00f4 s\u1ea3n xu\u1ea5t kinh doanh. Nh\u1eefng kinh nghi\u1ec7m trong b\u01b0\u1edbc \u0111\u1ea7u tri\u1ec3n khai s\u1ebd l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 C\u00f4ng ty ti\u1ebfp t\u1ee5c ho\u00e0n thi\u1ec7n v\u00e0 nh\u00e2n r\u1ed9ng cho t\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n v\u1ecb nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t kinh doanh theo h\u01b0\u1edbng b\u1ec1n v\u1eefng. Nh\u1eefng k\u1ebft qu\u1ea3 tri\u1ec3n khai \u1ee9ng d\u1ee5ng KPI t\u1ea1i C\u00f4ng ty TNHH S\u1ea3n Xu\u1ea5t Th\u01b0\u01a1ng M\u1ea1i D\u1ecbch V\u1ee5 Ki\u1ec7t Th\u00e0nh \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 \u1ee7ng h\u1ed9 v\u00e0 tham gia nhi\u1ec7t t\u00ecnh c\u1ee7a l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p v\u00e0 nh\u00e2n vi\u00ean Ph\u00f2ng Kinh doanh. V\u1edbi nh\u1eefng k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 KPI, C\u00f4ng ty \u0111\u00e1nh gi\u00e1 cao hi\u1ec7u qu\u1ea3 c\u1ee7a vi\u1ec7c \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 n\u00e0y trong qu\u00e1 tr\u00ecnh n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng, n\u0103ng su\u1ea5t, hi\u1ec7u qu\u1ea3, gi\u00fap C\u00f4ng ty ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd h\u01a1n n\u1eefa.<\/p>\n","protected":false},"excerpt":{"rendered":"

T\u00e1c gi\u1ea3: U Kh\u1ea3i Huy , \u0110\u1eb7ng V\u0103n K\u1ef3 (Th\u00e0nh vi\u00ean nh\u00f3m t\u01b0 v\u1ea5n tri\u1ec3n khai KPI)<\/p>\n","protected":false},"author":3,"featured_media":4299,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":{"0":"post-4300","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-hoi-thao-khoa-hoc"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/posts\/4300"}],"collection":[{"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/comments?post=4300"}],"version-history":[{"count":0,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/posts\/4300\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/media\/4299"}],"wp:attachment":[{"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/media?parent=4300"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/categories?post=4300"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/tags?post=4300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}