{"id":4365,"date":"2019-10-22T14:23:12","date_gmt":"2019-10-22T07:23:12","guid":{"rendered":"http:\/\/localhost\/cs2new\/news\/tin-tuc\/nghien-cuu-khoa-hoc\/tao-dong-luc-va-thuc-day-nang-cao-hieu-qua-kinh-doanh-khi-ap-dung-cong-cu-chi-so-hoat-dong-chinh\/"},"modified":"2019-10-22T14:23:12","modified_gmt":"2019-10-22T07:23:12","slug":"tao-dong-luc-va-thuc-day-nang-cao-hieu-qua-kinh-doanh-khi-ap-dung-cong-cu-chi-so-hoat-dong-chinh","status":"publish","type":"post","link":"https:\/\/ekapverden.com\/nghien-cuu\/hoi-thao-khoa-hoc\/tao-dong-luc-va-thuc-day-nang-cao-hieu-qua-kinh-doanh-khi-ap-dung-cong-cu-chi-so-hoat-dong-chinh\/","title":{"rendered":"T\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 th\u00fac \u0111\u1ea9y n\u00e2ng cao hi\u1ec7u qu\u1ea3 kinh doanh khi \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 ch\u1ec9 s\u1ed1 ho\u1ea1t \u0111\u1ed9ng ch\u00ednh"},"content":{"rendered":"

T\u00e1c gi\u1ea3: Nguy\u1ec5n Xu\u00e2n Minh (\u0110\u1ea1i h\u1ecdc Ngo\u1ea1i th\u01b0\u01a1ng – Ch\u1ee7 nhi\u1ec7m \u0111\u1ec1 t\u00e0i), Nguy\u1ec5n Ph\u01b0\u1edbc T\u00e0i (Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty Quan Phong)<\/p>\n

N\u0103m 2018 T\u1ed5ng C\u1ee5c Ti\u00eau chu\u1ea9n \u0110o l\u01b0\u1eddng Ch\u1ea5t l\u01b0\u1ee3ng (B\u1ed9 Khoa h\u1ecdc v\u00e0 C\u00f4ng ngh\u1ec7) \u0111\u00e3 giao cho Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Ngo\u1ea1i th\u01b0\u01a1ng ch\u1ee7 tr\u00ec nhi\u1ec7m v\u1ee5 khoa h\u1ecdc v\u00e0 c\u00f4ng ngh\u1ec7 c\u1ea5p qu\u1ed1c gia \u201cNh\u00e2n r\u1ed9ng \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 Ch\u1ec9 s\u1ed1 ho\u1ea1t \u0111\u1ed9ng ch\u00ednh (KPI) v\u00e0o c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p Vi\u1ec7t Nam n\u0103m 2018\u2019\u2019 do PGS, TS Nguy\u1ec5n Xu\u00e2n Minh l\u00e0m ch\u1ee7 nhi\u1ec7m. M\u1ee5c ti\u00eau c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh l\u00e0 ph\u1ed5 bi\u1ebfn, h\u01b0\u1edbng d\u1eabn, nh\u00e2n r\u1ed9ng \u00e1p d\u1ee5ng KPI v\u00e0o c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p Vi\u1ec7t Nam, x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c c\u00e1c m\u00f4 h\u00ecnh \u0111i\u1ec3m v\u1ec1 \u00e1p d\u1ee5ng KPI tr\u00ean to\u00e0n qu\u1ed1c. K\u1ebft qu\u1ea3 tri\u1ec3n khai b\u01b0\u1edbc \u0111\u1ea7u c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 ch\u1ee9ng minh t\u00ednh hi\u1ec7u qu\u1ea3 t\u1ea1i c\u00e1c \u0111\u01a1n v\u1ecb tham gia. M\u1ed9t trong s\u1ed1 c\u00e1c doanh nghi\u1ec7p ti\u00eau bi\u1ec3u l\u00e0 C\u00f4ng ty TNHH Quan Phong, m\u1ed9t \u0111\u01a1n v\u1ecb t\u1ea1i t\u1ec9nh \u0110\u1ed3ng Nai chuy\u00ean kinh doanh c\u00e1c thi\u1ebft b\u1ecb trong ng\u00e0nh \u0111\u00e1 v\u00e0 k\u00ednh ph\u1ee5c v\u1ee5 c\u00e1c c\u00f4ng tr\u00ecnh x\u00e2y d\u1ef1ng.<\/p>\n

Ngay khi m\u1edbi \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp, C\u00f4ng ty TNHH Quan Phong (sau \u0111\u00e2y g\u1ecdi t\u1eaft l\u00e0 C\u00f4ng ty) \u0111\u00e3 t\u1eadp trung v\u00e0o m\u1ed9t l\u0129nh v\u1ef1c kinh doanh kh\u00e1 m\u1edbi m\u1ebb v\u00e0 nhu c\u1ea7u tr\u00ean th\u1ecb tr\u01b0\u1eddng kh\u00e1 cao. M\u1eb7t kh\u00e1c, \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 tr\u1ebb v\u00e0 n\u0103ng \u0111\u1ed9ng h\u1ee9a h\u1eb9n gi\u00fap C\u00f4ng ty g\u1eb7t h\u00e1i \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00e0nh c\u00f4ng ph\u00eda tr\u01b0\u1edbc. Tuy nhi\u00ean, do ch\u01b0a c\u00f3 kinh nghi\u1ec7m trong c\u00f4ng t\u00e1c t\u1ed5 ch\u1ee9c, qu\u1ea3n tr\u1ecb v\u00e0 \u0111i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y n\u00ean C\u00f4ng ty g\u1eb7p kh\u00f4ng \u00edt kh\u00f3 kh\u0103n v\u00e0 ph\u1ea3i lu\u00f4n loay hoay t\u00ecm l\u1ed1i \u0111i hi\u1ec7u qu\u1ea3 nh\u1ea5t trong ho\u1ea1t \u0111\u1ed9ng. B\u00ean c\u1ea1nh \u0111\u00f3, b\u1ed1i c\u1ea3nh c\u1ea1nh tranh ng\u00e0y c\u00e0ng gay g\u1eaft v\u1edbi s\u1ef1 xu\u1ea5t hi\u1ec7n ng\u00e0y c\u00e0ng nhi\u1ec1u c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh \u0111\u00e3 \u1ea3nh h\u01b0\u1edfng kh\u00f4ng nh\u1ecf \u0111\u1ebfn t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a C\u00f4ng ty. Ch\u00ednh trong ho\u00e0n c\u1ea3nh \u0111\u00f3, l\u00e3nh \u0111\u1ea1o C\u00f4ng ty \u0111\u00e3 \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn v\u1edbi ch\u01b0\u01a1ng tr\u00ecnh nh\u00e2n r\u1ed9ng \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 KPI do nh\u00f3m t\u00e1c gi\u1ea3 c\u1ee7a Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Ngo\u1ea1i th\u01b0\u01a1ng tri\u1ec3n khai v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o, t\u01b0 v\u1ea5n k\u1ef9 thu\u1eadt \u00e1p d\u1ee5ng. Ch\u1ec9 qua 3 th\u00e1ng \u0111\u01b0\u1ee3c chuy\u1ec3n giao k\u1ef9 thu\u1eadt tri\u1ec3n khai (Qu\u00fd IV n\u0103m 2018) v\u00e0 b\u1eaft \u0111\u1ea7u \u00e1p d\u1ee5ng ch\u00ednh th\u1ee9c t\u1eeb Qu\u00fd I n\u0103m 2019, C\u00f4ng ty \u0111\u00e3 c\u00f3 b\u01b0\u1edbc chuy\u1ec3n m\u00ecnh m\u1ea1nh m\u1ebd v\u1ec1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. Nh\u1eefng thay \u0111\u1ed5i v\u1ec1 doanh thu, chi ph\u00ed v\u00e0 l\u1ee3i nhu\u1eadn gi\u1eefa Qu\u00fd IV n\u0103m 2018 v\u00e0 Qu\u00fd I n\u0103m 2019 \u0111\u00e3 cho th\u1ea5y \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 b\u01b0\u1edbc \u0111\u1ea7u trong vi\u1ec7c \u00e1p d\u1ee5ng KPI:<\/p>\n

S\u1ed1 li\u1ec7u kinh doanh c\u1ee7a C\u00f4ng ty Qu\u00fd IV n\u0103m 2018 v\u00e0 Qu\u00fd I n\u0103m 2019<\/strong><\/p>\n

\u0110vt: tri\u1ec7u \u0111\u1ed3ng<\/em><\/p>\n\n\n\n\n\n\n\n\n\n
STT<\/th>\nCh\u1ec9 ti\u00eau<\/th>\n\n

Qu\u00fd IV\/2018<\/p>\n

(tr\u01b0\u1edbc tri\u1ec3n khai KPI)<\/p>\n<\/th>\n

\n

Qu\u00fd I\/2019<\/p>\n

(sau tri\u1ec3n khai KPI)<\/p>\n<\/th>\n

\n

T\u1ef7 l\u1ec7 t\u0103ng<\/p>\n

(%)<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

1<\/td>\nDoanh thu<\/td>\n250<\/td>\n370<\/td>\n48<\/td>\n<\/tr>\n
2<\/td>\nChi ph\u00ed<\/td>\n120<\/td>\n150<\/td>\n25<\/td>\n<\/tr>\n
3<\/td>\nL\u1ee3i nhu\u1eadn tr\u01b0\u1edbc thu\u1ebf<\/td>\n130<\/td>\n220<\/td>\n69<\/td>\n<\/tr>\n
4<\/td>\nThu\u1ebf TNDN<\/td>\n25<\/td>\n37<\/td>\n48<\/td>\n<\/tr>\n
5<\/td>\nL\u1ee3i nhu\u1eadn sau thu\u1ebf<\/td>\n105<\/td>\n183<\/td>\n74<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Ph\u00e1t bi\u1ec3u v\u1ec1 th\u00e0nh c\u00f4ng b\u01b0\u1edbc \u0111\u1ea7u trong tri\u1ec3n khai KPI, anh Nguy\u1ec5n Ph\u01b0\u1edbc T\u00e0i, Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty, cho r\u1eb1ng \u201cTr\u01b0\u1edbc \u0111\u00e2y c\u00e1 nh\u00e2n t\u00f4i c\u0169ng \u0111\u00e3 \u0111\u01b0\u1ee3c nghe n\u00f3i nhi\u1ec1u v\u1ec1 hi\u1ec7u qu\u1ea3 c\u1ee7a KPI t\u1ea1i doanh nghi\u1ec7p nh\u01b0ng th\u1ef1c s\u1ef1 \u0111\u00e2y l\u00e0 l\u1ea7n \u0111\u1ea7u ti\u00ean t\u00f4i nh\u1eadn th\u1ea5y r\u00f5 n\u00e9t v\u1ec1 \u01b0u \u0111i\u1ec3m c\u1ee7a b\u1ed9 c\u00f4ng c\u1ee5 n\u00e0y \u1edf ch\u00ednh doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. C\u00f4ng ty c\u00f3 may m\u1eafn \u0111\u00e3 \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn tham gia ch\u01b0\u01a1ng tr\u00ecnh c\u1ea5p qu\u1ed1c gia v\u1ec1 KPI do c\u00e1c Th\u1ea7y C\u00f4 t\u1ea1i Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Ngo\u1ea1i th\u01b0\u01a1ng th\u1ef1c hi\u1ec7n. Anh em trong C\u00f4ng ty ph\u1ea5n kh\u1edfi l\u1eafm. L\u00e3nh \u0111\u1ea1o v\u00e0 to\u00e0n th\u1ec3 nh\u00e2n vi\u00ean s\u1ebd ti\u1ebfp t\u1ee5c \u00e1p d\u1ee5ng KPI \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c th\u00e0nh c\u00f4ng m\u1edbi\u201d.<\/p>\n\n\n\n\n
\n
\"1950-tao-dong-luc-va-thuc-day-nang-cao-hieu-qua-kinh-doanh-khi-ap-dung-cong-cu-chi-so-hoat-dong-chinh-1\"
Nh\u00e2n vi\u00ean C\u00f4ng ty h\u0103ng h\u00e1i l\u00e0m vi\u1ec7c v\u1edbi th\u1ebb KPI c\u1ee7a m\u1ed7i ng\u01b0\u1eddi<\/figcaption><\/figure>\n<\/td>\n<\/tr>\n
\n
\"1950-tao-dong-luc-va-thuc-day-nang-cao-hieu-qua-kinh-doanh-khi-ap-dung-cong-cu-chi-so-hoat-dong-chinh-2\"
C\u00f4ng ty ch\u00e0o \u0111\u00f3n nh\u00f3m nghi\u00ean c\u1ee9u \u0111\u1ec1 t\u00e0i KPI v\u00e0 vui m\u1eebng th\u00f4ng b\u00e1o v\u1ec1 k\u1ebft qu\u1ea3 tri\u1ec3n khai<\/figcaption><\/figure>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Vi\u1ec7c chi tr\u1ea3 l\u01b0\u01a1ng v\u00e0 c\u00e1c kho\u1ea3n thu nh\u1eadp gi\u1edd \u0111\u00e2y \u0111\u00e3 g\u1eafn li\u1ec1n v\u1edbi hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh th\u00f4ng qua th\u1ebb KPI v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u1ecbnh k\u1ef3. Nh\u00ecn chung, c\u00e1c nh\u00e2n vi\u00ean r\u1ea5t ph\u1ea5n kh\u1edfi v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c nh\u01b0 hi\u1ec7n nay.<\/p>\n

L\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb hi\u1ec7n \u0111\u1ea1i, KPI mang \u0111\u1ebfn cho C\u00f4ng ty nhi\u1ec1u l\u1ee3i \u00edch trong qu\u00e1 tr\u00ecnh qu\u1ea3n tr\u1ecb kinh doanh \u1edf c\u00e1c c\u1ea5p \u0111\u1ed9 qu\u1ea3n tr\u1ecb kh\u00e1c nhau t\u1eeb c\u1ea5p chi\u1ebfn l\u01b0\u1ee3c, chi\u1ebfn thu\u1eadt \u0111\u1ebfn t\u00e1c nghi\u1ec7p.<\/p>\n

Th\u1ee9 nh\u1ea5t, KPI gi\u00fap C\u00f4ng ty c\u1ee5 th\u1ec3 h\u00f3a c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. T\u1eeb chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a C\u00f4ng ty l\u00e0 nh\u1eefng \u0111\u1ecbnh h\u01b0\u1edbng chung, C\u00f4ng ty x\u00e1c \u0111\u1ecbnh r\u00f5 c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c. K\u1ebf \u0111\u1ebfn, C\u00f4ng ty ph\u1ea3i th\u1ef1c hi\u1ec7n vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 theo d\u00f5i v\u00e0 ph\u00e2n t\u00edch xu h\u01b0\u1edbng c\u0169ng nh\u01b0 kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. KPI ch\u00ednh l\u00e0 c\u00f4ng c\u1ee5 gi\u00fap C\u00f4ng ty theo d\u00f5i v\u00e0 gi\u00e1m s\u00e1t c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u1ebfn \u0111\u00e2u. Vi\u1ec7c \u00e1p d\u1ee5ng KPI trong C\u00f4ng ty ch\u00ednh l\u00e0 qu\u00e1 tr\u00ecnh c\u1ee5 th\u1ec3 h\u00f3a c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c th\u00e0nh c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1, v\u00e0 theo d\u00f5i s\u1ef1 bi\u1ebfn \u0111\u1ed5i c\u1ee7a c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n

Th\u1ee9 hai, KPI gi\u00fap C\u00f4ng ty \u0111o l\u01b0\u1eddng t\u1ed1t k\u1ebft qu\u1ea3 kinh doanh. KPI l\u00e0 h\u1ec7 th\u1ed1ng c\u00e1c ch\u1ec9 ti\u00eau ph\u1ea5n \u0111\u1ea5u trong t\u1eebng c\u1ea5p \u0111\u1ed9 (c\u1ea5p qu\u1ea3n l\u00fd c\u00e1c ph\u00f2ng ban cho \u0111\u1ebfn t\u1eebng c\u00e1 nh\u00e2n) trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u00e0 C\u00f4ng ty \u0111\u00e3 \u0111\u1eb7t ra. KPI l\u00e0 th\u01b0\u1edbc \u0111o l\u01b0\u1ee3ng h\u00f3a m\u00e0 c\u00f4ng ty s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh l\u00e0m c\u00e1ch n\u00e0o \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau ho\u1ea1t \u0111\u1ed9ng v\u00e0 chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n

Th\u1ee9 ba, KPI gi\u00fap C\u00f4ng ty c\u1ea3i thi\u1ec7n qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh. V\u1edbi h\u1ec7 th\u1ed1ng KPI, C\u00f4ng ty c\u00f3 th\u1ec3 thu th\u1eadp th\u00f4ng tin nhanh ch\u00f3ng v\u00e0 g\u1ea7n nh\u01b0 t\u1ee9c th\u1eddi v\u1ec1 k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0111ang di\u1ec5n ra. Khi c\u00f3 th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7, c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 th\u1ec3 ph\u00e2n t\u00edch, so s\u00e1nh hi\u1ec7n tr\u1ea1ng ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u1edbi ch\u1ec9 ti\u00eau KPI, v\u1edbi c\u00e1c doanh nghi\u1ec7p trong ng\u00e0nh, \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh \u0111\u1ec3 t\u1eeb \u0111\u00f3 c\u00f3 c\u00e1c quy\u1ebft \u0111\u1ecbnh ph\u00f9 h\u1ee3p v\u1edbi hi\u1ec7n tr\u1ea1ng.<\/p>\n

Th\u1ee9 t\u01b0, KPI gi\u00fap C\u00f4ng ty t\u1ea1o \u0111\u01b0\u1ee3c \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean. KPI l\u00e0 c\u0103n c\u1ee9 quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c v\u00e0 s\u1ef1 \u0111\u00f3ng g\u00f3p c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1ed1i v\u1edbi k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng chung c\u1ee7a C\u00f4ng ty. T\u1eeb \u0111\u00f3, C\u00f4ng ty c\u00f3 c\u0103n c\u1ee9 x\u00e1c \u0111\u00e1ng \u0111\u1ec3 thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng l\u01b0\u01a1ng, th\u01b0\u1edfng ph\u00f9 h\u1ee3p t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean ph\u1ea5n \u0111\u1ea5u v\u00ec m\u1ee5c ti\u00eau chung c\u1ee7a C\u00f4ng ty. N\u1ebfu h\u1ec7 th\u1ed1ng l\u01b0\u01a1ng th\u01b0\u1edfng kh\u00f4ng \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh ph\u00f9 h\u1ee3p v\u1edbi n\u1ed7 l\u1ef1c nh\u00e2n vi\u00ean b\u1ecf ra \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng ch\u1ec9 s\u1ed1 KPI, \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c v\u00e0 c\u1ed1ng hi\u1ebfn c\u1ee7a nh\u00e2n vi\u00ean s\u1ebd gi\u1ea3m \u0111i r\u00f5 r\u1ec7t, d\u1eabn t\u1edbi vi\u1ec7c k\u00e9m hi\u1ec7u qu\u1ea3 khi \u00e1p d\u1ee5ng KPI.<\/p>\n

Th\u1ee9 n\u0103m, KPI gi\u00fap C\u00f4ng ty n\u00e2ng cao hi\u1ec7u qu\u1ea3 t\u00e0i ch\u00ednh, n\u00e2ng cao hi\u1ec7u qu\u1ea3 quy tr\u00ecnh n\u1ed9i b\u1ed9, c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. Khi BSC \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng k\u1ebft h\u1ee3p v\u1edbi KPI, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 m\u1ed9t c\u00e1i nh\u00ecn \u201cc\u00e2n b\u1eb1ng\u201d v\u00e0 \u201ct\u1ed5ng qu\u00e1t\u201d h\u01a1n v\u1ec1 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a C\u00f4ng ty, cho ph\u00e9p nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 thi\u1ebft k\u1ebf h\u1ec7 th\u1ed1ng c\u00e1c ch\u1ec9 s\u1ed1 KPI li\u00ean h\u1ec7 \u0111\u1ebfn t\u1eebng nh\u00e2n s\u1ef1 th\u1ef1c hi\u1ec7n trong c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nhau, gi\u00fap h\u1ec7 th\u1ed1ng ho\u00e1, chu\u1ea9n ho\u00e1 ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3, n\u0103ng su\u1ea5t lao \u0111\u1ed9ng d\u1ef1a tr\u00ean m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 \u1edf t\u1ea5t c\u1ea3 c\u00e1c m\u1eb7t ho\u1ea1t \u0111\u1ed9ng nh\u1eb1m t\u1ea1o ra t\u00ednh b\u1ec1n v\u1eefng trong ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/p>\n","protected":false},"excerpt":{"rendered":"

T\u00e1c gi\u1ea3: Nguy\u1ec5n Xu\u00e2n Minh (\u0110\u1ea1i h\u1ecdc Ngo\u1ea1i th\u01b0\u01a1ng – Ch\u1ee7 nhi\u1ec7m \u0111\u1ec1 t\u00e0i), Nguy\u1ec5n Ph\u01b0\u1edbc T\u00e0i (Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty Quan Phong)<\/p>\n","protected":false},"author":3,"featured_media":4363,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":{"0":"post-4365","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-hoi-thao-khoa-hoc"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/posts\/4365"}],"collection":[{"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/comments?post=4365"}],"version-history":[{"count":0,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/posts\/4365\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/media\/4363"}],"wp:attachment":[{"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/media?parent=4365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/categories?post=4365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ekapverden.com\/wp-json\/wp\/v2\/tags?post=4365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}